SATA certified quality

For several years, the SATA is ISO-certified 9001 in the field of the Quality.
This certification assures each of it' customers that it is placed in the centre of the concerns of every employee and that its safety and its satisfaction are the priority for all the employees of the company.

SATA : Organisation, professions

 The SATA includes at the height of the season approximately 550 employees among whom more than 100 permanent employees. It is the biggest employer of the canton of Bourg d' Oisans.

The general coordination

It is assured by the supervision of the SATA. During the ski season , the managers of exploitation are in charge of assuring the coordination between tracks and skilifts.

Exploitation and maintenance of the ski lifts.

ØExploitation of ski lifts

Atthe head of each of the 7 geographical sectors which compose the ski a Decentralised Unity ( R.U.D) assisted by one or several mechanics and electricians. They assure the coordination of the exploitation and the emergency interventions on the ski lifts.
The exploitation of the ski lifts of each sector is assured by drivers of ski lifts, chairlifts, cablecars and cableways.
Based in Alpe d'Huez, a central technical office which assures the liason and regulation between the various sectors. It takes note of every issue concerning the ski lifts and different sectors, looks after any technical problem with the lifts and passes on the problems to be dealt with to the person concerned.

The control of the ski passes is assured automatically by  the system " Hands Free " and is completed by agents asked to advise the customers during their passage on the main skilifts, and by a team of  controllers in charge of on the spot checks of passes and of informing the clients in case of incidents on ski lifts.

ØMaintenance of the ski lifts

Under the general responsibility of the technical director, the R.U.D. and their teams assure, from the winter season, the maintenance and keeping up to strengh of all the skilifts. A central electric service comes to support them. In complement some big operations are under treaties.

Diverse services also participate in the maintenance of the skilifts as   :
· Les ateliers d'entretien et de révision des pinces et des perches d'appareils débrayables,
· The store (management of the supplies of the stocks ).

Security and maintenance of the slopes

Ø The professionals that deal with  the safety and rescue.
Each of the 7 geographical sectors are placed under the responsibility of a supervisor  who supervises a team of ski patrolmen each holders of a diploma for first-aid (alpine or cross country).
This team consists of ski patrolmen and certain patrol patrollers of these agents having one or several specialisations (pyrotechnician, meteorological observer, dog avalanche handler).
Their missions are multiple and concern the assuring of the information on the slopes the marking of tracks, the safety and the reliability of the ski area. 

Ø The professions were connected to the regulation

Based to the slope service of Alpe d'Huez, they assure the functions of regulator, operator, ambulance driver and secretary.
Addressees of all the messages stemming from the skiable domain and moreover, they are in charge of echoing them in the interested: opening of tracks, help....
They also have in responsibility the seizure and the check of the index cards of evacuation.

Ø The jobs in relation with the slopes grooming
It concerns the workers driving grooming caterpillars. They are under the responsability of the grooming leader and the slope service director; they attend to the grooming with their very technical and modern track vehicles.
This job is done when the slopes are closed for the tourists, and the schedules are different from the other services of SATA. They are used to working by night.
SATA is a company which works 24 hours. Some mechanics check the vehicles and are ready to intervene just in case.

Ø The jobs in relation with the snow making 
Six employees are in charge of  producing snow during the winter season, and to check the snow making factory all the year. One more time, the schedules are different, they are used to working by night.

The sales office and the ski pass offices

The sales service is in charge of selling the SATA products. They have clients all over the world.

More than 45 cashiers under the responsability of a leader work in 12 ski pass offices all over the massif. They are managed by the Sales Director.

The general services

Charged with the maintenance of buildings and outsides, this service employs very numerous corporate bodies: joiners, masons, painters, workers of maintenance. It is also the general services which manage the clothing and the equipment of the agents.

A workshop of maintenance of vehicles completes the device.

Administrative services

Ø Administrative and accounting services.
All the persons affected in these services assure the pay of the staff, the accounting management, the secretarial department, the promotion, …

Ø The computing service.
It is established by a person in charge and by his assistant. They manage the numerous and complex computing equipments, assure the maintenance and the repair as well as the operated of the various software.

Ø The Quality safety service.
The functions Quality and Safety allow to assure the editorial staff, the application and the follow-up of the procedures of work and organization, to satisfy the various quality criteria but also for the safety of the staff. They also have in responsibility the works of improvement which ensue from it.

The SARL Grandes Rousses Alpe d’Huez

The SARL Grandes Rousses of Alpe d'Huez is a subsidiary of the SATA, asked to manage the power plant of booking.
It markets products all inclusive to the individual customers.
It employs 6 persons during the winter season. It is placed supervised by the Sales manager of the SATA.
Find all the offers of stay of this subsidiary on www.alpe-vacances.com

The ANIM’ALP association

It is intended to manage the night ski, the snow park and all the playful events of the skiable domain. The summer it also manages 200 km of track MOUNTAIN BIKE of the Grandes Rousses Massif.

It manages the animations on tracks for the seminaries.

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